top of page

Protocols

Optimize your administrative processes and your emergency processes. In the context of a lack of resources and where efficiency is essential, you can always count on Cobalt to organize and lead your teams' work.

List of successfully managed protocols

Create as many protocols as necessary for a variety of situations. You can even trigger protocols from other protocols, such as tasks and questions. 

Security

  • Active shooter/killer/armed intrusion

  • Lockdown

  • Suspicious person

  • Police operation nearby

  • Police intervention on site

  • Person in distress

  • Alarm

  • Robbery

  • Offense

  • Intrusion

  • Accident

  • Removal

  • Disappearance

  • Police intervention

  • Altercation

  • Assault

  • Use of tobacco products

  • Drug use

  • Vandalism (EX: Graffiti, broken furniture)

  • Investigation

  • Elevator breakdown / Person caught in the elevator

  • Death threat

  • Demonstration

  • Traveler disembarked at the wrong gate (e.g. international travelers finding themselves arriving in the Canadian interior zone).

Emergency measures

  • Medical emergency / Injured person

  • Gas leak

  • Toxic fume

  • Fire

  • Flood

  • Breakdown of services

  • Contamination

  • Suspicious package

  • Bomb alert

  • Evacuation

  • Confinement

  • Epidemic

  • Death

  • Spill of toxic product

  • Smog alert

  • Overwhelming heat

  • Severe cold

  • Severe weather

  • Earthquake

  • Snow storm

  • Airport closure

  • Nighttime protocol (Ex: Occupants must spend the night on site)

  • Crisis management

Maintenance / Material Resources

  • Water damage

  • Disease (cleaning, disinfection)

  • Work management

  • Repairs or renovations

  • Equipment breakdown

  • Structural damage

  • Unplanned preventive maintenance

  • Planned preventative maintenance

  • Electrical failure

  • Snow Removal / Ice Removal

  • Water shortage

  • Non-potable water / Boil warning

  • Interruption of the heating system

  • Interruption of air conditioning

  • Interruption of elevators / escalators

  • Furniture replacement

Transport

  • Delay

  • Service interruption

  • Accident

  • Incident on board

  • Redevelopment of access roads

  • Blocking access ramps

  • Closure and reassignment of parking

  • Transportation of dangerous goods

  • Transport of sensitive material

  • VIP transportation

HS&E

  • Filing a complaint

  • Harassment

  • Assault

  • Violence

  • Investigation

  • Work accidents

  • Padlocking

  • Psychosocial intervention

  • Post-traumatic / postvention protocol

  • Suicide

  • Death

Human ressources

  • Strike

  • Means of pressure

  • Absence from work

  • Replacement

  • Termination (Ex: Remove or transfer access)

  • Disciplinary measures

  • Staffing/Hiring

  • Succession plan

  • Development plan

  • Annual assessment

  • Management of an internship

Technologies

  • Single sign-on failure (ex: Azure)

  • Application/network crash

  • Cyberattack (multiple scenarios)

  • Ransomware

  • IT succession plan

  • Major incidents

  • Telephone breakdown

  • Internet outage

  • Scoreboard failure

  • Investigation

  • Replacement / obsolescence

Acquisition of services

  • Hardware replacement cycle

  • Contract renewal

  • Contract expiry

  • Call for tender

  • Disruption of a service provider

Miscellaneous

  • Access management / delivery of cards and keys

  • VIP visit

  • Media presence

  • Interruption of flights (airports)

bottom of page